Вакансия в офисе 3М

3M (East) AG Representation office in Minsk is looking for a

Customer Service Coordinator

Key Responsibilities:

§ analize, plan, forecast and implement product flow for customers

§ independently administer and coordinate customer transactions

§ provide value-added services related to product orders and other customer requirements

§ identify and resolve problems and customer complaints

Main permanent objectives and duties:

§ handling customer transactions relating to order entry, order status (promise and shipping dates),

inquiries, back orders, replenishment orders, proofs of delivery, freight claims, payment deductions or

discrepancies, and other related policies and procedures.

§ represent  the company in communicating with external customers and departments, maintain appropriate communication and contact links with the business groups, inventory control and logistics department

§  control credit limits, overdues, payment terms in correlation to order management

Your Profile

§ University education

§ 1-2 years of working  experience in a similar position

§ Fluent in verbal and written English, advanced PC skills

§ Ability to work in a team and in different cultures

§ High motivation and positive attitude

§ Customer orientation and pro-activeness in customer relations

§ Ability to absorb information and learn quickly

§ Accountability, responsibility for timely actions, results and decisions

§ Analytical thinking, systematic approach, good self-organization

§ Ability to deal with big volume of digital data, attentiveness

Our Offer

§ Interesting and challenging position

§ Area for individual responsibility and development in an international company

§ Stimulating package

If you feel attracted by the above-mentioned position – please send in your application within 10 days to:

Larissa Nakhamchik – Human Recourses 

3M (East) AG Representation office in Belarus

Mogilevskaya str. 18, office 4

220007 Minsk

e-mail: lnakhamchik@3m.com